Privacy Policy

Our Commitment to Your Privacy

At Alviera Grand Sanctuary, we value your trust and are deeply committed to preserving your privacy. This Privacy Policy explains how we collect, use, and protect your personal information whenever you shop with us, whether online or in-store.

Information We Collect

  • Personal Details: We collect your name, address, contact number, and email when you place an order or create an account.
  • Transaction Details: Information about your order, payment preferences, and delivery instructions.
  • Feedback and Correspondence: Any messages, reviews, or inquiries you share with us.

How We Use Your Information

  • To process your orders and arrange prompt delivery of your essentials.
  • To communicate with you regarding your order, delivery updates, and service improvements.
  • To keep you informed about our latest promotions, with your consent. You may opt out at any time.

Your Privacy, Our Priority

We treat your personal information with the utmost care. We do not sell, rent, or share your information with third parties for marketing purposes. Access to your data is limited to authorized team members who require it to serve you better.

Security Measures

Our systems use industry-standard safeguards to protect your information from unauthorized access, disclosure, or misuse. While we strive to keep your data secure, please note that no method of storage or transmission is completely foolproof.

Your Choices & Rights

  • You may review or update your information at any time. Simply contact us at admin@alvierasanctuary.shop.
  • If you wish to unsubscribe from promotional messages, just let us know and we will respect your preferences.

Policy Updates

We may review this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Significant updates will be communicated through our website or directly to you, when appropriate.

Contact Us

If you have questions or concerns about your privacy or how we handle your information, please reach out to us any time at admin@alvierasanctuary.shop or call +63 952 589 7389. We are here to help and value your trust.