Terms of Service
Welcome to Alviera Grand Sanctuary
By accessing or using our website and services, you agree to the terms outlined below. We encourage you to review this page regularly, as your continued use of our services means you accept any updates or changes.
Your Account & Responsibilities
- When placing an order, you agree to provide accurate and current information.
- You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
Ordering & Product Information
- All orders are subject to product availability and acceptance. We strive to keep our product listings up to date, but occasional discrepancies may occur.
- Prices and promotions are subject to change without prior notice. We will always honor the price at the time of your confirmed order.
Payments & Security
- We offer several secure payment options. Please ensure you complete your payment within the specified timeframe to avoid cancellation.
- All payment details are handled with strict confidentiality. We never store your payment information beyond what is necessary to process your transaction.
Delivery & Fulfillment
- We deliver to Taguig City and neighboring barangays. Please double-check your delivery address and contact details for timely delivery.
- Delivery times are estimates and may be affected by factors beyond our control. We will always communicate any delays promptly.
Returns, Refunds & Customer Care
- We are committed to your satisfaction. Please refer to our Refund Policy for details on returns and exchanges.
- For any concerns, you may reach out to our team at admin@alvierasanctuary.shop.
Intellectual Property
- All content, images, and materials on this website are owned or licensed by Alviera Grand Sanctuary. Use of our content for commercial purposes is prohibited without our written consent.
User Conduct
- We ask all customers to interact respectfully on our website and social platforms.
- Any misuse, abuse, or fraudulent activity may result in restriction or termination of your access to our services.
Limitation of Liability
While we strive to provide an exceptional shopping experience, Alviera Grand Sanctuary will not be liable for any indirect or consequential damages arising from the use of our website or services, except as required by law.
Contact & Feedback
We welcome your questions, feedback, and suggestions. Please contact us via email at admin@alvierasanctuary.shop or call +63 952 589 7389.
Policy Revisions
We may update these terms from time to time. Changes will take effect upon posting to this page. Your continued use of our services signifies your agreement to the updated terms.